As we are facing this COVID-19 pandemic all across the world, we hope that you and your loved ones are staying safe and well.
As our valued customers, we want to make sure you are informed of the current changes we are facing due to the pandemic. The COVID-19 has affected everyone around the world, including us at Woxer. Currently, shipping times have changed due to the delays in shipping all over the world.
Please know that we are trying our best to ensure our products are still available for purchase. Our distribution center is currently up and running as is our customer service department and we are taking all the necessary precautions to keep our workers safe.
COVID-19 Shipping Update
As of Sep 28th, 2020 we are now shipping USPS Standard 7-10 business days.
International
International Orders are experiencing additional delays due to the global outbreak. The estimated time of arrival for ALL international orders has been extended to 4-10 weeks from the time the package is shipped.
Subscriptions
Subscriptions renew monthly and will ship USPS standard.
Can I return or exchange an order?
Yes. You can contact our customer service team for returns/exchanges.
Our customer service team is available to answer any questions you may have at hello@woxer.com. Please allow 3 business days for a response.