Will my shipment be delayed due to COVID-19?
For the full COVID-19 Shipping Update click here: There is a delay in order processing due to the coronavirus. We are navigating the temporary limited shipping bandwidth, our own distancing policy in our workplace, and a back-log of orders due to high-demand. Please know that we are working tirelessly to get your order to you as quickly as possible.
COVID-19 Shipping Update
As of Sep 28th we are now shipping USPS Standard 7-10 business days. We will continue to ship and fulfill all orders that are pending to be shipped from wave 11. Wave 11 concludes the end of Wave shipping.
International
International Orders are experiencing additional delays due to the global outbreak. The estimated time of arrival for ALL international orders has been extended to 4-12 weeks from the time the package is shipped.
Subscriptions
Subscriptions renew monthly and will ship USPS standard.
|
PRE-ORDER WAVES |
STATUS |
SHIPPING DATE |
|
WAVE 1 |
SHIPPED |
April 19, 2020 |
|
WAVE 2 |
SHIPPED Orders from April 24th - May 1st |
May 11, 2020 |
|
WAVE 3 |
SHIPPED Orders from May 1st - May 4th |
May 20, 2020 |
|
WAVE 4 |
SHIPPED Orders from May 5th - May 21st |
May 28, 2020 |
|
WAVE 5 |
SHIPPED Orders from May 22nd - June 1st |
June 22, 2020 |
|
WAVE 6 |
SHIPPED Orders from June 2nd - June 14th |
July 5, 2020 |
| WAVE 7 |
SHIPPED Orders from June 23rd to July 12th |
July 20, 2020- July 27th, 2020 |
| WAVE 8 |
SHIPPED Orders from July 13th to July 28th |
August 5th, 2020- August 12th, 2020 |
|
NEON |
SHIPPED Released July 24th |
August 19th, 2020- August 26, 2020 |
|
WAVE 9 |
SHIPPED Orders from July 29th |
August 19th, 2020- August 26, 2020 |
|
WAVE 10 |
SHIPPED Orders from Aug. 20th |
Shipping Sep. 2 |
|
PRIDE PRE-SALE |
SHIPPED Orders from Aug. 20th |
Shipping Sep. 20th |
|
WAVE 11 |
SHIPPING NOW Orders from Aug. 29th |
Start shipping Sep. 8th |
U.S. Delivery
|
Method |
Carrier |
Cost |
Speed |
|
First Class Standard |
USPS |
FREE |
7-10 Business Days |
|
Priority Mail |
USPS |
Varies |
2-3 Business Days |
|
Priority Mail Express |
USPS |
Varies |
1 Business Day |
U.S. Territories and APO/DPO sites
- Orders shipped to Alaska, Hawaii, and Puerto Rico are estimated to arrive within 10 business days.
- Orders shipped to Guam and APO/FPO addresses are estimated to arrive within 10 business days.
International Delivery
|
Method |
Carrier |
Cost |
Speed |
|
Canada First Class |
USPS |
FREE on orders over $75 |
4- 12 Weeks |
|
Rest of World |
USPS |
FREE on orders over $99 |
4-12 Weeks |