Popular Questions

• • Subscription

  • How do I swap a pair?
  • How do I cancel my subscription?
  • How do I log in to my subscription?
  • How do you pick what you sent to me?
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• • Shipping

  • Where can I find my tracking?
  • How much does shipping cost?
  • How long does it take for my order to arrive?
  • Where do you ship?
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• • Returns

  • Can I cancel change or cancel my order?
  • How long does it take for my refund to process?
  • What is your return policy?
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• • Product

  • What are my Woxer made of?
  • What's Woxer’s phone number?
  • What size am I?
  • Will you be releasing new colors or patterns?
  • When do you restock?
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• • Payment

  • Where do I enter my promo code?
  • My promo code is not working
  • Is the Woxer Gift Card an electronic card?
  • When does my gift card expire?
  • How do I redeem my gift card?
  • What forms of payment do you take?
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• • COVID-19 Updates

  • How we’re handling COVID-19
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